FAQ

General Questions

1. What is Raw Grl Nails?

Raw Grl Nails is a brand specializing in high-quality, long press-on nails designed for bold, stylish, and effortless beauty.

2. Are your press-on nails reusable?

Yes! With proper application and removal, our nails can be reused multiple times.

3. What comes in a press-on nail kit?

Each kit includes a full set of nails, nail glue, adhesive tabs (for temporary wear), a mini nail file, a cuticle pusher, and an alcohol prep pad.

4. How long do press-on nails last?

With nail glue, they can last up to 2-3 weeks. With adhesive tabs, they typically last 1-3 days.

Application & Removal

5. How do I apply Raw Grl Nails?

1. Push back cuticles and lightly buff nails.

2. Clean nails with the alcohol prep pad.

3. Apply glue or adhesive tabs.

4. Press and hold each nail for 10-15 seconds.

6. How do I remove the press-on nails?

Soak your nails in warm, soapy water for 10-15 minutes, then gently lift them using the cuticle pusher. Avoid forcefully pulling them off to prevent damage.

Sizing & Customization

7. How do I find my nail size?

We offer a size guide to help you measure your nails before purchasing. If you’re unsure, our kits include multiple sizes to ensure the perfect fit.

8. Do you offer custom nail designs?

At this time, we offer curated styles, but we’re always working on expanding our collection! Let us know what styles you’d love to see.

Orders & Shipping

9. How long does shipping take?

Orders typically process within 2-3 business days, and standard shipping takes 5-7 business days. Expedited options are available at checkout.

10. Do you ship internationally?

Yes, we offer international shipping! Delivery times and rates vary by location.

11. Can I return or exchange my order?

Due to hygiene reasons, we do not accept returns or exchanges. However, if there is an issue with your order, please contact us within 48 hours of receiving it.

Other

12. Do you offer wholesale or bulk orders?

Yes! If you’re interested in wholesale orders, please reach out to us via email for more details.

13. How can I contact customer service?

You can reach us at RawGrlNails@gmail.com or through our contact form on the website.